FIX: Intermittent issue loading documents into the Zetadocs Client Print ZTN4252 ID: ZTN4252 This Zetadocs technical note applies to: Version 9.0 of the Zetadocs Client Symptom After printing to the Zetadocs Client an error message similar to the one displayed below is displayed in the messages panel: “Unable to find printer output at location: C:\Users\< username> \AppData\Local\Temp\Purchase - Quote000001.GRP Please check your printer settings.” This will only happen occasionally. On other occasions it is possible for the Zetadocs Client to become unstable and need to close. Cause This issue is caused by a timing problem in the print job submission of the Zetadocs Client. It is attempting to load the same print job more than once, but on the second attempt the files are no longer present. Resolution This issue has been resolved in the Update rollup 5.5.289 of Zetadocs for NAV, available for download here. Status This fault was corrected in the above mentioned update. Last updated: 31st May 2013 (JW/MW)