Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Unable to check in multiple entries in Zetadocs document queue

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ZTN4415

ID: ZTN4415

This Zetadocs technical note applies to:

  • Zetadocs for NAV version 7 and below

Symptom

When using the Zetadocs Document Queues, users are unable to check in multiple entries that have been checked out and locked to a particular user. This may particularly be an issue when a large number of entries are locked after a failure during the ‘Archive all’ operation.

Cause

This is a known limitation in Zetadocs for NAV.

Resolution

A hotfix is available that allows a NAV developer to run a codeunit to check in all entries in a specified document queue, this is available by contacting Equisys Technical Support and quoting the technote number ZTN4415.

Status

A workaround is available and is detailed above.

Last updated: 16th June 2015 (NT) 

Keywords: Capture in use status

Equisys Logo, Document Management and Expense Management for Business Central
 

Zetadocs is software for Microsoft Dynamics 365 Business Central and NAV (Navision) that manages the capture, storage and delivery of documents relating to financial transactions.