FIX: 'Print To File' error when printing to the Zetafax printer in Windows 98
ZTN1292
ID: ZTN1292
This Zetafax technical note applies to:
- 8.0.1.115
Symptom
After a printing a document to the Zetafax printer on a Windows 98 system users are presented with a dialog box titled 'Print To File' prompting them to enter a value for 'Fax Output File Name:' as below.
Cause
There is an incompatibility issue with the Zetafax printer driver for Windows 98 in Zetafax version 8.0.1.115.
Resolution
Updated printer drivers which resolve this issue are contained in the latest version of Zetafax server which can be downloaded from the Equisys website using the following link.
ftp://www.equisys.com/pub/Zetafax8.0.1/zfupdate_i.exe
Download the update and run the installation on the Zetafax server system. Follow the instructions on screen to complete the installation.
NOTE: You will also need to run the Zetafax workstation setup program (WKSETUP.EXE) to install compatible drivers on each Windows 98 system.
Status
This behaviour was corrected in update provided as detailed in this technical note.
Last updated: 10th July 2003 (SV/GC)