FIX: A watermark appears on faxes when printing to Zetafax Printer after updating to Windows 8.1
ZTN1971
ID: ZTN1971
This Zetafax technical note applies to:
- Zetafax 2012 Platform Feature Pack
Symptom
After updating a machine to Windows 8.1, a watermark (see below image) is seen on pages of a fax that are printed to the Zetafax Printer.
Cause
The Zetafax Printer driver does not fully support Windows 8.1 with the base Zetafax 2012 Platform Feature Pack install.
Resolution
The Windows Client Update for Zetafax 2012 resolves this issue and is available here.
Please note that a there is a related technical note (ZTN1985) that applies to Windows 8.1 and Windows Server 2012 R2 systems using Zetafax Client. The fix is included as part of the download for the Windows Client Update for Zetafax 2012
Status
This behaviour was corrected in the Windows Client Update for Zetafax 2012
Last updated: 25th November 2013 (NT/SB/MW)
Keywords: Windows 8.1 watermark printing, imgmaker.com, www.imgmaker.com