FIX: Additional sub folder created when archiving sent items to network folder
ZTN4310
ID: ZTN4310
This Zetadocs technical note applies to:
- Version 9.0.284 and below of Zetadocs PDF
- Version 5.5.307 and below of Zetadocs for NAV
Symptom
This issue applies to systems where network archiving is configured in the Zetadocs Delivery Settings in NAV and archiving is enabled in the Zetadocs PDF Configuration program and sub folders are set to “Document Type Folders”.
Documents that are delivered from the Zetadocs Client are archived to the configured network folder, but an additional sub folder is created. The name of the additional sub folder will be the document type.
Cause
This issue is caused by a conflict in the settings passed through from NAV and what is configured in the Zetadocs PDF Configuration.
Resolution
A hotfix is available which resolves this issue.
Status
Please contact technical support for a solution to this issue. This issue has been resolved in version 6.0 of Zetadocs for NAV.
Last updated: 18th December 2013 (JW/MW)