FIX: Delay when using Zetadocs with SharePoint 2013 on premise
ZTN4343
ID: ZTN4343
This Zetadocs technical note applies to:
- Zetadocs for NAV v6.0 and v6.1
- Zetadocs Express v6.0 and v6.1
- SharePoint 2013 on premise
Symptom
When using SharePoint 2013 on premise to archive with Zetadocs, there is a delay when searching or archiving with the Drag & Drop addin.
This behaviour is not always reproducible and it manifests more frequently when SharePoint is configured in a port different than 80.
Cause
This is caused by a problem when verifying connectivity with the archiving service where Zetadocs keeps a connection to SharePoint 2013 alive for longer than it should.
Resolution
This fault was corrected in a hotfix, which is available by contacting Equisys Technical Support and quoting the technote number ZTN4343.
Status
This behaviour was corrected in the hotfix detailed above.
Last updated: 23th June 2014 (WK/BM)
Keywords: Delay SharePoint 2013 On Premise Search Archive