FIX: Fax relay does not work with AudioCodes 600 Gateway
ZTN1862
ID: ZTN1862
This Zetafax technical note applies to:
- Zetafax 2011
Symptom
When using Fax Relay with the Audiocodes 600 Gateway the ‘*’ and ‘#’ symbols are not processed correctly.
Cause
This was caused by a third party component which needed to be updated.
Resolution
This problem can be resolved by installing a patch which is available here.
This patch is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com
Status
This behaviour was fixed in a patch of Zetafax.
Last updated: 15 September 2011 (LD/MW)
Keywords: Fax Relay AudioCodes 600 DID