FIX: Inbound DID routing does not work when using a Brooktrout TR114 analog fax board
ZTN1133
ID: ZTN1133
This Zetafax technical note applies to:
- Zetafax server version 7.00.0.26
Symptom
When using Zetafax version 7.00.0.26 with an analog Brooktrout Trufax card the Zetafax server reports the correct DID number is received in the server log but fails to route it to the correct user.
Cause
The version of the Brooktrout device driver that shipped with 7.00.0.26 lost the DID information thus making it impossible to route the fax.
Resolution
This issue is resolved by applying an updated Brooktrout driver that is included in the Zetafax update (ZFUPD_V75191.EXE). is available on the Equisys web site www.equisys.com/updates as a separate download for Zetafax 7 users.
Status
This behaviour was corrected with update as documented as above.
Last updated: 13 February 2003 (SV/DH)