FIX: Multiple faxes to the same recipient causes the Zetafax connecter to stop
ZTN1083
ID: ZTN1083
This Zetafax technical note applies to:
- Zetafax 7.00.0.26 Exchange connector
Symptom
After a Zetafax user has submitted more than 5 faxes to the same recipient in quick succession (e.g. Same fax recipient nested in multiple distribution lists) the Zetafax connector will stop with the following error in the Event log: "**** [IN ] Error while processing message of class [ENVELOPE.IPM.NOTE.FAX.SENT] ****".
Cause
This is caused by a threading issue in the Zetafax connector program (ZFCONNECTOR.EXE).
Resolution
This issue is resolved by applying the Zetafax 7 Exchange connector maintenance release 7.00.1.28 (ZFC_700128.EXE). This is available on the Equisys web site http://www.equisys.com/ as a separate download for Zetafax 7 mail gateway users.
Status
This behaviour was corrected in the above mentioned maintenance release.
Last updated: 07 November 2000 (GC/DH)