FIX: Some RTF attachments render incorrectly
ZTN1735
ID: ZTN1735
This Zetafax technical note applies to:
- Zetafax Server v2009 and earlier.
Symptom
Attaching an RTF file to a new fax message in the Zetafax API (COM API, C API and Z-SUBMIT) results in the RTF file being rendered as control codes, rather than as readable text.
Cause
The problem is caused by a null character that can appear in some RTF documents – particularly those created using WordPad.
Resolution
A hotfix is available for this issue. Please contact Technical Support for further information.
Last updated: 6th May 2009 (GR/MW)
Keywords: Zetafax API, rendering, rtf