FIX: Some pages on a received fax appear squashed or stretched
ZTN1941
ID: ZTN1941
This Zetafax technical note applies to:
- Zetafax version 2014 using Brooktrout devices
Symptom
When receiving a fax that contains pages with different resolutions using a Brooktrout device, the received fax image appears squashed or stretched.
Cause
This was due to Zetafax Server only supporting single resolution fax messages, thus giving all pages the resolution of the first page.
Resolution
This issue is resolved as part of the Brooktrout driver version 6.7.1 update which can be found here.
Status
This fault was corrected in the above mentioned update.
References
ZTN2071 INFO: Changes in Brooktrout driver version 6.7.1 update
Last updated: 13th October2014 (AT/MW/NT)
Keywords: Brooktrout squashed pages multiple resolution