FIX: Unable to specify coversheet on the address or subject line in a fax message using eCopy ShareScan OP Client and Exchange 2007
ZTN1738
ID: ZTN1738
This Zetafax technical note applies to:
- Zetafax 2009 (with eCopy ShareScan OP Client)
Symptom
When using the eCopy ShareScan OP Client together with the Zetafax Server and Exchange 2007, you are unable to specify a coversheet for a fax message. The “Attach Coversheet” option in the eCopy ShareScan OP Client has no effect on the fax message being sent.
Cause
The eCopy ShareScan OP Client uses the “/COVER=” switch to specify the coversheet on the fax addressing line. This works on other mail systems (SMTP, Exchange 2003) but was not implemented for Exchange 2007.
Resolution
There is a hotfix available for this issue. Please contact Technical Support for further information.
Status
This behaviour was corrected as a hotfix for Zetafax 2009.
Last updated: 05/06/2009 (PF/MW)
Keywords: ecopy exchange coversheet address