FIX: Zetadocs Document Converter depletes all Abbyy licences and no file is converted
ZTN4514
This Zetadocs technical note applies to:
- Zetadocs Server version 10
Symptom
The Zetadocs Server fails to convert a document and depletes all Abbyy licences quickly.
Cause
This issue was caused by a failure in the Syncing mechanism which made the document converter try and convert the same file over and over.
Resolution
This fault was corrected in a hotfix, which is available by contacting Equisys Technical Support and quoting the technote number ZTN4514.
Status
This behaviour was corrected in the hotfix detailed above.
Last updated: 6th July 2018 (JC)
Keywords: Document Converter, PDF, Abbyy, license