FIX: Zetadocs Factbox and Zetadocs SDK do not find related documents that were stored using the ZetadocsArchiveID field

ID: ZTN4447

This Zetadocs technical note applies to:

• Zetadocs for NAV v7.1 and earlier

Symptom

When documents are archived using the ZetadocsArchiveID only, the search query for related documents by the Zetadocs Factbox or the Zetadocs SDK does not return any results.

Cause

This issue was caused by logic in the search functionality that did not take into account documents that were archived using the ZetadocsArchiveID field.

Resolution

This fault was corrected in a hotfix, which is available by contacting Equisys Technical Support and quoting the technote number ZTN4447.This fix will make the search only use ZetadocsArchiveID if this field is present in a record.

Status

This behaviour was corrected in the hotfix detailed above.

Last updated: 24^th May 2016 (JC/JV) 

Keywords: Web Client, Record Link, RecordLinkType, factbox, SDK