FIX: Zetadocs for NAV Server Delivery fails when SharePoint Online option is selected
ZTN4515
This Zetadocs technical note applies to:
- Zetadocs for NAV version 10
- Microsoft Dynamics NAV 2016 and later
Symptom
When the SharePoint Online option is selected as the archiving for Zetadocs and the user attempts to send a record with additional attachments, the delivery fails with the following error:
A call to Zetadocs.NetApi.Delivery.Models.EmailMessage.ProcessCommands failed with this message: Value cannot be null.
Cause
This issue was caused by the .Net components not having access to the access tokens when downloading files to be attached to a message.
Resolution
This fault was corrected in a hotfix, which is available by contacting Equisys Technical Support and quoting the technote number ZTN4515.
Status
This behaviour was corrected in the hotfix detailed above.
Last updated: 6th July 2018 (JC)
Keywords: Zetadocs SDK, Capture, Send Customize, Refresh Token, Access Token, Unauthorized