FIX: Zetafax SMTP Service crashes if sending messages with embedded images
ZTN1984
ID: ZTN1984
This Zetafax technical note applies to:
- Zetafax 2012 with SMTP Server
Symptom
When sending a fax that contains embedded images using the Zetafax SMTP Server the Zetafax SMTP Server will crash quietly. Users will stop receiving faxes and faxes sent from the client will not get processed by the server. In the “Services (Local)” window (Run Services.msc) the “Zetafax SMTP Server” will have “Stopped” in the “Status” column.
Cause
This was caused by an issue with the Zetafax SMTP Server when sending faxes.
Resolution
A hotfix is available from Equisys Technical Support.
Status
This fault is corrected in latest release of Zetafax and the above mentioned hotfix.
Last updated: 4th December 2013 (SB/MW)
Keywords: SMTP Server, crash, embedded images, stopped