FIX: Zetafax SMTP Service crashes intermittently
ZTN1960
ID: ZTN1960
This Zetafax technical note applies to:
- Zetafax 2012 Platform Feature Pack and earlier with SMTP Server
Symptom
When sending and receiving faxes using the Zetafax SMTP Server, the service can become unresponsive or crash intermittently. Frequency can vary between two occurrences within a day to one occurrence per week.
Cause
Zetafax SMTP Server doesn’t handle the closure of sockets optimally depending on network conditions.
Resolution
A hotfix is available from Equisys Technical Support
Status
This fault was corrected in the above mentioned hotfix
Last updated: 19th August 2013 (WK/MW)
Keywords: SMTP Server, crash, hang, connection, socket