ID: ZTN1272

This Zetafax technical note applies to:

• Zetafax version 9 and later

Summary

When using Eicon cards with Zetafax it is suggested that the latest Eicon drivers for the device are used. Zetafax relies on the CAPI subsystem to process the call and physical device. Eicon Networks supply these drivers and they are available for download from their website.

http://www.eicon.com/support/helpweb/

More information

Checking the Diva driver version in Windows XP

1. Click 'Start', then 'Control Panel' > 'System' > 'Hardware' > 'Device Manager' > 'Network adapters'
2. You should now see the listing for the Diva card. Right-click it and select 'Properties' 
3. Click on the 'Driver' tab to see the driver version as shown below

Checking the Diva driver version in Windows 2000

1. Right click 'My Computer' select 'Properties' then click on the 'Hardware' tab
2. Click 'Device Manager' then in the list of devices select 'Network Adapters' and 'Properties' of the eicon card, select the 'Drivers' tab
3. Version number information will appear as below

Checking the Diva driver version in Windows NT Workstation

1. On the Desktop right click on 'Network Neighbourhood'
2. Select 'Properties' then 'Protocols'
3. Select 'Eicon CAPI 2.0 Driver'
4. The version number appears in the 'Description' area (in brackets) as indicated below

Checking the Diva driver version in Windows NT Server

1. Click  'Start' > 'Programs' > 'Eicon ISDN Tools (Common)'
2. Select 'About Diva Server for Windows NT'
3. The version number appears on this screen as indicated below

Update to the latest drivers for your Operating System at http://www.eicon.com/support/helpweb/

References

http://www.eicon.com/support/helpweb/

Last reviewed: 3 November 2005 (GC/EB)

Date Published: 14 May 2003 (LD/SV)