INFO: Zetafax error codes
ZTN1030
ID: ZTN1030
This Zetafax technical note applies to:
- Zetafax 5 and later.
Summary
Zetafax error codes are generally interpreted and explained by the Zetafax Client program. However, they are also stored in the fax billing log (FAX.LOG) and returned by the Zetafax API functions and e-mail gateway when listing transmission history for a given message.
The error codes are normally displayed as hexadecimal numbers (eg: F100). However, in some cases you may see an error code as a five-digit decimal number (eg: 61696). In this case you will need to convert the decimal number back to a hexadecimal number to check it in the list. The e-mail gateway returns only decimal versions of the API-specific error codes (see “API errors” below). These particular codes are listed in hexadecimal and decimal format for ease of use.
The list below gives the error codes, and a summary of their meaning. This list is distributed with the Zetafax API 6 and later in files ZFERR.H and ZFERR.BAS.
Note that the list is generally extended with new software releases, though existing codes remain unchanged.
More information
General errors
|
F001 |
Invalid parameter (general) |
|
F002 |
No file handles available |
|
F003 |
Pathname invalid |
|
F004 |
Filename invalid |
|
F005 |
Run out of possible file names |
|
F006 |
Can’t open file (general) |
|
F007 |
Can’t open control file |
|
F008 |
Invalid control data |
|
F009 |
Can’t open message file |
|
F00a |
Task was aborted by request |
|
F00b |
System shut down |
|
F00c |
General file error |
|
F00d |
Wrong format file, etc |
|
F00e |
Illegal request |
|
F00f |
Feature not supported yet |
|
F010 |
Invalid message |
|
F011 |
Invalid device |
|
F012 |
No working devices of correct type |
|
F013 |
Unable to send |
|
F014 |
No space on disk |
|
F015 |
Can't convert file format |
|
F016 |
Error in receiving |
|
F017 |
Init variable not in environment |
|
F018 |
Unable to open ZETAFAX.INI |
|
F019 |
Bad format ZETAFAX.INI file |
|
F01a |
Path does not exist |
|
F01b |
Error deleting file(s) |
|
F01c |
Not Tiff file |
|
F01d |
Only support normal byte order (" II" ) Tiff |
|
F01e |
Only support MH tiff |
|
F01f |
Only support 1 strip per page tiff |
|
F020 |
Only support inches for resolution unit |
|
F021 |
Only support certain extended (pointer) tags |
|
F022 |
Only support lsb first |
|
F023 |
Remote process not active |
|
F024 |
Error with licence |
|
F025 |
Missing UserArea: etc in ZETAFAX.INI |
|
F026 |
Can't open SETUP.INI |
|
F027 |
Can't determine format |
|
F028 |
Only support 100, 200 and 400 dpi |
|
F029 |
User not found in USERLIST.INI file |
|
F02a |
Can't open USERLIST |
|
F02b |
Bad USERLIST Dial: line |
|
F02c |
Bad USERLIST NetworkEdit: |
|
F02d |
Bad USERLIST SendTime: |
|
F02e |
Bad USERLIST Urgent: |
|
F02f |
Bad USERLIST Admin: |
|
F030 |
No permission to send to this phone number |
|
F031 |
Licence expiry date passed |
|
F032 |
Bad USERLIST RushToTop: |
|
F033 |
Can't requeue message |
|
F034 |
Can't open ROUTING file |
|
F035 |
Invalid ROUTING file |
|
F036 |
No SUBADDR/SENDERID para |
|
F037 |
No ACCUSOFT.DLL |
|
F038 |
No ACCUSOFT.DLL |
|
F039 |
Bad USERLIST PrivateEdit: line |
|
F03a |
Bad USERLIST SubmitAny: line |
|
F03b |
Memory allocation failed |
|
F03c |
O/S error |
|
F03d |
Bad USERLIST GroupAdmin: line |
|
F03e |
Queueman internal use |
|
F03f |
Couldn't load mail DLL |
|
F040 |
Couldn't logon to mail |
|
F041 |
Couldn't logoff from mail |
|
F042 |
User pressed CANCEL etc |
|
F043 |
General error sending mail |
|
F044 |
General error resolving name |
|
F045 |
Two or more matches for recipient specified |
|
F046 |
Attachment file error |
|
F047 |
Recipient not found |
|
F048 |
Recipient not found |
|
F049 |
V5 mail upgrade is for too few users |
|
F04a |
Couldn't write to mail directory |
|
F04b |
Disk full |
|
F04c |
Insufficient memory |
|
F04e |
Invalid mail message identifier |
|
F04f |
Invalid mail session handle |
|
F050 |
Too many attachments to mail message |
|
F051 |
Too many recipients for mail message |
|
F052 |
No message found |
|
F053 |
Failed to read mail message |
|
F054 |
Invalid parameters for mail function |
|
F055 |
Failed to delete mail message |
|
F056 |
'Abort after preview' option set on mail message |
|
F057 |
Win95 can't use foreign DLL if system locale is wrong |
|
F058 |
WinNT message box system font can't support foreign chars |
|
F059 |
Requested folder not available or invalid |
|
F060 |
Can't change 'mail type' |
|
F061 |
Can't specify password for this system |
|
F062 F063 F064 F065 |
Can't find required DLL (mail) Upgrade not allowed Error reading to or writing from registry Not licensed to send faxes |
Dialling properties errors
|
F070 |
General dialling properties error |
|
F071 |
No dialling properties data retrieved |
|
F072 |
Editing rules make this number too long |
|
F073 |
Invalid dialling properties settings |
|
F074 |
Dialling properties switched off |
TAPI errors
|
F080 |
General TAPI error |
|
F081 |
TAPI not initialised |
|
F082 |
Error initialising TAPI |
|
F083 |
Error with TAPI location data |
Device specific errors
|
F100 |
Can't talk to device - permanent |
|
F101 |
Can't talk to dev -in use |
|
F102 |
Should recover soon |
|
F103 |
No answer when sending |
|
F104 |
Destination ID doesn't match |
|
F105 |
Comms error sending |
|
F106 |
Comms error receiving |
|
F107 |
Serious error in communicating with the device |
|
F108 |
Device handler timeout |
|
F109 |
Server not running |
|
F10a |
Phone number engaged |
|
F10b |
Phone call not answered |
|
F10c F10d |
No dial tone on line Remote station is not a fax machine |
Convert program errors
|
F200 |
Top word of all errors (convert programs only return low word) |
|
F201 |
Can’t open TOOLS.INI file |
|
F202 |
ServerArea: variable missing |
|
F203 |
CTL file not found |
|
F204 |
Unrecognised destination format |
|
F205 |
Coversheet foreground file missing |
|
F206 |
Message file not found |
|
F207 |
Letterhead file missing |
|
F208 |
Can't create message files |
|
F209 |
CVT file invalid |
|
F20a |
File too large |
|
F20b |
File error with intermediate files |
|
F20c |
File write error |
|
F20d |
File read error |
|
F20e |
Letterhead or Coversheet background file invalid |
|
F20f |
CVT file not found |
|
F210 |
Unable to initialise fonts |
|
F211 |
File error with FAX header line files |
|
F212 |
Run with invalid arguments |
|
F213 |
NULL length message |
|
F214 |
Tiff message file invalid |
|
F215 |
AllUserArea not found |
|
F216 |
Init not in environment |
|
F217 |
General error |
|
F218 |
General file error |
|
F219 |
General init error |
|
F21a |
Graphics append file not found |
|
F21b |
Graphics include file not found |
|
F21c |
Graphics append file invalid |
|
F21d |
Graphics include file invalid |
|
F21e |
Control file invalid |
|
F21f |
Aborted by user |
|
F220 |
Invalid control char |
|
F221 |
Invalid escape sequence |
|
F222 |
Invalid %%[] command |
|
F223 |
Landscape buffer allocation failed |
Address book errors
|
F300-F321 |
LCR and Router errors
|
F400 |
Message already listed |
|
F401 |
Message already tried and failed |
|
F402 |
No message ID |
|
F403 |
Too many files to process |
|
F404 |
Multiple hopping not allowed |
|
F405 |
Message type unrecognised |
|
F406 |
Insufficient memory |
|
F407 |
Expected attachment file missing |
|
F408 |
Invalid data in message |
|
F409 |
Remote server too busy to send in time |
|
F40a |
Link or run numbers don't match |
|
F40b |
Remote server not allowed to receive fax submissions |
|
F40c |
Failed to send message |
|
F40d |
Local link failed |
|
F40e |
Remote server not online |
|
F40f |
Receiver's run number is wrong |
|
F410 |
No links to remote servers available |
|
F411 |
This message can only be sent directly (locally) |
|
F412 |
Message priority too high |
|
F413 |
Message timed out |
|
F414 |
Message rejected by remote server |
|
F415 |
Send attempt failed - link now inactive |
|
F416 |
Send attempt failed - link no longer exists |
|
F417 |
Not allowed to send this message via local server |
|
F418 |
Encryption error |
|
F419 |
Link not 'Send enabled' |
API errors
|
F700 |
63232 |
Invalid parameters |
|
F701 |
63233 |
Not initialised |
|
F702 |
63234 |
No Zetafax initialisation file |
|
F703 |
63235 |
Invalid Zetafax initialisation file |
|
F704 |
63236 |
Unknown user |
|
F705 |
63237 |
Cannot log on |
|
F706 |
63238 |
Path not found |
|
F707 |
63239 |
Too many files |
|
F708 |
63240 |
Error creating file |
|
F709 |
63241 |
Error opening file |
|
F70A |
63242 |
File error |
|
F70B |
63243 |
File not found |
|
F70C |
63244 |
Server not running |
|
F70D |
63245 |
Invalid data format |
|
F70E |
63246 |
Unknown message |
|
F70F |
63247 |
Message not completed |
|
F710 |
63248 |
Message already exists |
|
F711 |
63249 |
Error opening information file |
|
F712 |
63250 |
Information file error |
|
F713 |
63251 |
Information file invalid |
|
F714 |
63252 |
Cannot submit request |
|
F715 |
63253 |
Buffer too small |
|
F716 |
63254 |
Submit file invalid |
|
F717 |
63255 |
Cannot read message defaults |
|
F718 |
63256 |
Error opening control file |
|
F719 |
63257 |
Control file error |
|
F71A |
63258 |
Control file invalid |
|
F71B |
63259 |
Server running |
|
F71C |
63260 |
Cannot run system manager |
|
F71D |
63261 |
Error starting server |
|
F71E |
63262 |
Server initialisation file error |
|
F71F |
63263 |
Function aborted |
|
F720 |
63264 |
Timeout expired |
|
F721 |
63265 |
Port invalid |
|
F722 |
63266 |
Port busy |
|
F723 |
63267 |
Port offline |
|
F724 |
63268 |
Memory allocation failed |
|
F725 |
63269 |
License file error |
|
F726 |
63270 |
API not licensed |
|
F727 F728 F729 F72A F72B F72C |
63271 63272 63273 63274 63275 63276 |
User not initialised Access denied Registry error Active directory not present Active directory error Active directory missing value |
Workstation error codes
|
F800 |
Cannot delete file |
|
F801 |
Cannot write to or create |
|
F802 |
Cannot create file |
|
F803 |
Cannot rename file |
|
F804 |
Cannot r/w file |
|
F805 |
Cannot access file details |
|
F806 |
File does not exist |
|
F807 |
Control file syntax error |
|
F808 |
Problem with global memory |
|
F809 |
Cannot read file |
|
F80A |
Problem writing file |
|
F80B |
Bad DDE command or parameters |
|
F80C |
Failure using %%[ ] command |
|
F80D |
Library request failed |
|
F80E |
Problem with mail |
|
F80F |
INI file syntax error |
|
F810 |
.LST file has invalid .INI file format |
|
F811 |
Problem with ODBC DLL |
|
F812 |
Problem with control file checksum |
|
F813 |
Accusoft Error |
Last updated 19 May 2010 (NT/MW)
Last reviewed 25 October 2005 (MS)