PRB: Applying stationary to documents printed from Great Plains 8
ZTN3554
ID: ZTN3554
This Zetadocs PDF technical note applies to:
- Zetadocs V4 and earlier
- Microsoft Dynamics GP version 8
Symptom
White lines appear across the stationary when a document is printed to Zetadocs PDF from Great Plains 8
Cause
Printing to Zetadocs PDF from Great Plains 8 causes an issue when applying stationary. Great Plains 8 prints out using an image format instead of a text format. The text is printed as image lines. This causes the text image to overlay the stationary, obscuring it.
Workaround
Print to Zetadocs PDF, before applying the stationary:
- Select “Save as PDF” and save file to the default save location.
- From the accessories panel in Zetadocs select the pdf you just saved. Right click and select “Add to new document”.
- Now apply the stationary to the created document.
When the stationary is applied it can be seen correctly in the background.
Status
This has been identified by Equisys as a problem with the software versions given above.
Last updated: 10 Sep 2007 (IN/GC/BM)
Keywords: < Great Plains 8> < stationary>