PRB: Documents are left checked out after Archive All Linked document queue action
ZTN4110
ID: ZTN4110
This Zetadocs technical note applies to:
- Version 4.1 of Zetadocs for NAV
Symptom
When the “Archive All Linked” document queue action is performed, any documents that cannot be automatically linked to a NAV record are left checked out in the document queue.
Cause
This is due to a change of behaviour in version 4.1 where once a user is working on a document in the queue it is not automatically unlocked.
Resolution
The documents can be manually unlocked by using the following action in the classic client:
- Item --> Check In
Or selecting the item in the role tailored client and clicking the “Check In” button.
Status
This has been identified by Equisys as a problem with the software versions given above.
Last updated: 04/01/11 (JW/MW)