PRB: Email Name is greyed out when configuring MAPI to forward faxes to Outlook
ZTN1625
ID: ZTN1625
This Zetafax technical note applies to:
- Zetafax server 2007
Symptom
When following ZTN1008 under the Zetafax user properties, Email Name is greyed out when configuring MAPI to forward faxes to Outlook.
Cause
This is a known issue with Zetafax server 2007.
Resolution
A workaround is to manually edit the userlist.ini file (located in the \ZFAX\System\Z-DB directory) to include these lines under the user you wish to receive faxes:
MailInbox: YES
MailName: user1 (where user1 is the mail profile name).
Status
This has been identified by Equisys as a problem with the software versions given above.
Last updated: 15 August 2007 (AC/GC)
Keywords: ZTN1008 MAPI Profile Email Name grayed out
References
ZTN1008 HOWTO: Delivering received faxes via e-mail without using the e-mail gateway