PRB: Entire document squashed into top left corner of PDF after upgrading to Zetadocs v5
ZTN3569
ID: ZTN3569
This Zetadocs technical note applies to:
- Zetadocs v5
Symptom
All documents created after upgrading to Zetadocs v5 have each page of the printed document squashed into the top left of each page of the resulting PDF.
Cause
Some printer library files are not correctly replaced during the upgrade.
Resolution
Use Add/Remove programs to uninstall the Zetadocs client and then re-install version 5. This will force the older library files to be correctly replaced.
Status
This has been identified by Equisys as a problem with the software versions given above.
Last updated: 28 July 2008 (GC/MW)
Keywords: squashed text