PRB: Help menu option does not work within Zetafax.

ZTN1192

Monday, February 4, 2002

ID: ZTN1192

This Zetafax technical note applies to:

Zetafax version 7.5 and later

Symptom

When a user tries to bring up the Zetafax help by selecting it from the menu or presses F1 nothing happens

Cause

Zetafax uses html based help pages.

Resolution

To use the help within Zetafax version 7.5 or later, a minimum requirement is to have Internet Explorer version 5 or later installed.

If you want to view the Zetafax help pages, Internet Explorer 5 or later should be installed on the system.

Status

Zetafax version 7.5.x is no longer supported by Equisys. If you wish to upgrade to the latest version of Zetafax please contact the Zetafax distributor for your country for more information or:

EQUISYS plc - United Kingdom

Phone: 020 7203 4000 (Intl +44 20 7203 4000)

Fax: 020 7203 4005 (Intl +44 20 7203 4005)

Email: http://www.equisys.com/teknotes/sales@equisys.com

http://www.equisys.com%20/

EQUISYS Inc - USA and Canada

Phone: (770) 772 7201

Fax: (770) 442 5789

Email: http://www.equisys.com/teknotes/sales@zetafax.com

http://www.equisys.com%20%20/

Last updated: 4^th February 2002 (SV/DH)