PRB: Installing Zetadocs PDF printer driver fails with error code: 126
ZTN3511
ID: ZTN3511
This Zetadocs PDF technical note applies to:
- Zetadocs PDF versions 1.00 and 1.01
Symptom
During installation of Zetadocs PDF client the Zetadocs PDF printer driver did not get installed.
Cause
This can be caused by missing a system file on the target machine that the Zetadocs PDF printer files rely on.
Resolution
Make sure the Windows Path environment variable points to the '%SYSTEMROOT%\System32\Wbem' folder. Also check the file 'winspool.drv' exists in the folder '\..\Windows\system32\'. If not then you can find it on your Windows CD under the same folder or copy it from another machine with the same operating system.
Status
This has been identified by Equisys as an issue with the software versions given above.
Last updated: 15th June 2005 (NL/EB/SD/PC)
Keywords: < Zetadocs PDF> < printer driver> < error 126>