PRB: International prefix is misinterpreted when sending a fax from Outlook using Exchange 2007
ZTN1672
ID: ZTN1672
This Zetafax technical note applies to:
- Zetafax v2007 Service Pack 2 with the Exchange 2007 Connector
Symptom
When sending a fax from Outlook with Exchange 2007, international dialling prefixes are misinterpreted. A +44 is interpreted as a “D” and a +39 is interpreted as a “9”.
This results in the fax not being sent.
Cause
The conversion of the number in the email MIME message is incorrectly interpreted.
Resolution
Please contact Equisys or your reseller for information regarding this problem.
Status
This has been identified by Equisys as a problem with the software versions given above.
Last updated: 11 March 2008(MR/DH)