PRB: Linking to an existing record from the document queue causes an error.
ZTN4021
ID: ZTN4021
This Zetafax technical note applies to:
- Zetadocs for NAV 1.2
Symptom
In the sales and purchase document queues, when associating an entry from the document queue to an existing record (using the Create --> Link to existing < sales/purchase> document... menu item), the following error message appears:
Cause
On certain SQL databases, linking a document queue entry to an existing document causes the transaction to fail because of a timing issue.
Resolution
There is a hotfix available for this issue. Please contact Equisys support for details.
Status
This has been identified by Equisys as a problem with the software versions given above.
Last updated: 03 November 2008 (HM/MW)