PRB: Multiple delivery notifications received in Outlook inbox when sending a fax from Zetafax
ZTN1357
ID: ZTN1357
This Zetafax technical note applies to:
- Zetafax version V8 and later
- Exchange 2000/2003
Symptom
After sending a fax from the Zetafax client multiple delivery notifications are received to an Outlook inbox regarding the delivery status of the sent fax.
Cause
The ability to send a fax from the Zetafax client and receive a delivery notification to an Outlook inbox is a feature available with the integration of Zetafax and Exchange 5.5. This feature however is not available with the integration of Zetafax and Exchange 2000/2003 but the option to configure it in the Zetafax user details it is still available.
Resolution
From within the Zetafax configuration console edit the Zetafax user accounts properties of the user(s) who is affected by un-checking the option to "Include faxes sent by Zetafax client in Outlook Zetafax Outbox", as detailed below:
Status
This has been identified by Equisys as a problem with the software versions given above
References
ZTN1035 FIX Multiple receipt notifications from the Zetafax Connector
Last updated: 15 May 2004 (AK/LD)