PRB: Name and organisation on the fax coverpage are blank
ZTN4010
ID: ZTN4010
This Zetadocs technical note applies to:
- Zetadocs for NAV 1.1
- Zetafax 2007
Symptom
Faxes sent from the Zetadocs Client that have been printed from a Zetadocs enabled NAV report, do not have the recipient name and company name populated on the coverpage. If these fields are present on the coverpage they will be left blank and the fax will be sent without them.
Cause
Currently only the fax number is passed through to the Zetadocs Client by the embedded command.
Resolution
There is a hotfix available for this issue. Please contact Equisys support for details.
Status
This has been identified by Equisys as a problem with the software versions given above.
Last updated: 24 June 2008 (GC/PS)