PRB: Outlook stops responding when used as the Zetafax address book
ZTN1184
ID: ZTN1184
This Zetafax technical note applies to:
- Zetafax version 7.0.0.26
- Microsoft Outlook 2000
Symptom
When the Zetafax client is configured to use Outlook instead of the Zetafax address book, adding a fax recipient to Contacts causes a 'Server Busy' warning and Outlook stops responding.
Cause
The add contact functionality provided by the MAPI address book is incompatible with the Zetafax client and the Contacts database.
Resolution
There is currently no known workaround to this issue.
Status
This has been identified by Equisys as a problem with the software versions given above.
Last updated: 3 December 2001 (GC/DH)