PRB: Primary failover system shuts down after backup server launch
ZTN1795
ID: ZTN1795
This Zetafax technical note applies to:
- Zetafax 2007 and later
Symptom
On certain operating system platform configurations, the primary server in a failover setup will shut down after the backup has been launched (more than 5 minutes after backup has been started).
Cause
There is an issue with the way the backup server monitors the status of the primary server. Communication can be lost when running on certain operating system configurations, causing the backup server to become active and shutting down the primary server.
Resolution
Please contact Equisys technical support.
Status
This has been identified by Equisys as a problem with the software versions given above.
Last updated: 21st May 2010 (NT/MW)
Keywords: failover primary system shuts down