PRB: Printing a Zetadocs enabled NAV Statement does not launch the Zetadocs Client
ZTN4066
ID: ZTN4066
This Zetadocs technical note applies to:
- Zetadocs for Microsoft Dynamics NAV v3.0 and later
Symptom
When printing a statement to Zetadocs, the Zetadocs PDF Client does not launch. A further attempt to print will give the error message:
Cause
If a statement has never been run before, this behaviour can occur.
Resolution
Please restart NAV and ensure that the statement report has been run prior to printing to Zetadocs. Previewing the statement will have the same effect.
Status
This has been identified by Equisys as a problem with the software versions given above.
Last updated: 2nd November 2009 (NT/MW)