PRB: Printing settings are overwritten by default or selected printer
ZTN3590
ID: ZTN3590
This Zetadocs technical note applies to:
- Zetadocs PDF client – all versions
Symptom
The default resolution of the Zetadocs PDF printer can be set in Printer Preferences and Defaults. However if a different printer is set as the default one on the machine, it will overwrite the resolution (and some others) setting of Zetadocs PDF at print time. This is also observed when you select another printer in the printing dialog.
Cause
This is Microsoft Windows printing behaviour. It is easily reproducible with other printers.
Resolution
The workaround is either to check printing preferences before every printing, or to make sure Zetadocs PDF printer is the default one.
Status
This is standard Microsoft Windows printing behaviour and is as designed.
Last updated: 2 June 2010 (JN/MW)