PRB: Scanned attachment is missing when sent from eCopy ShareScan OP Client
ZTN1621
ID: ZTN1621
This Zetafax technical note applies to:
- Zetafax 2007 Exchange 2000/3 Connector
Symptom
The fax is received without the attachment after scanning a document to Zetafax from the eCopy console.
Cause
The Zetafax 2007 Exchange 2000/3 Connector strips out the attachment after processing from Exchange.
Resolution
Follow the instructions in the following hotfix to resolve the issue:
ftp://ftp.equisys.com/pub/hotfix/ZTN1621 Zetafax 2007 Exchange 2003 connector for eCopy hotfix.zip
Status
This fault was corrected in the hotfix above.
Last updated: 2 August 2007 (GC/GR)
Keywords: Email Gateway PDF TIFF TIF Exchange connector