PRB: Zetadocs Outlook add-in doesn't convert Office files
ZTN4022
ID: ZTN4022
This Zetadocs technical note applies to:
- Zetadocs PDF 5.0.17
- Zetadocs for Microsoft Dynamics NAV 1.2
Symptom
When using the Outlook add-in for Zetadocs PDF to convert files to PDF before they are sent via email, the option to select Office files is greyed out and the files cannot be converted.
Cause
A file is missing from the installation of the Outlook add-in for Zetadocs.
Resolution
There is a hotfix available for this issue. Please contact Equisys support for details.
Status
This has been identified by Equisys as a problem with the software versions given above.
Last updated: 24 November 2008 (HM/MW)