PRB: Zetadocs does not launch after printing images from Windows Photo Gallery
ZTN3575
ID: ZTN3575
This Zetadocs technical note applies to:
- All Zetadocs Versions
Symptom
Printing of images from Windows Photo Gallery in Vista will not work correctly. Once printing is completed the Zetadocs client is not launched. After printing, the image will appear in Zetadocs the next time it is launched.
Cause
This is due to a compatibility issue between Windows Photo Gallery and the printer driver that Zetadocs uses.
Resolution
This problem can be resolved by setting the default application for image files to MS Paint rather than Windows Photo Gallery.
Status
This has been identified by Equisys as a problem with the software versions given above.
Last updated: 16/01/08 (JW/MW)