PRB: Zetafax Outlook extension install fails with initialisation error
ZTN1170
ID: ZTN1170
This Zetafax technical note applies to:
- Zetafax version 7.0.0.26
Symptom
During the Zetafax Outlook extension install, the user receives the following Setup Initialisation Error:
Cause
The Outlook extensions require the installing user to have local administration rights - if the user is not logged on with sufficient rights the installation will fail.
Resolution
Add the user to the local 'Administrators' group or if this is not appropriate, logon to the client workstation as the domain administrator and perform the installation. Follow the instructions in technical note "ZTN1077-PRB: Zetafax Outlook toolbar does not appear" to add the Zetafax toolbar after the installation completes.
Status
This has been identified by Equisys as a problem with the software versions given above.
Last updated: 3 December 2001 (EG/DH)