PRB: Zetafax server upgrade fails with component move data error
ZTN1154
ID: ZTN1154
This Zetafax technical note applies to:
- Zetafax 7 and later
Symptom
Zetafax server upgrade fails with component move data error and then an erroneous locate file error containing text relating to unable to locate a file from the following path: c:\zfax\server\brooktrout\install.exe.
Cause
The Zetafax configuration program (ZFSETUP) is open and the installation program is unable to update this file.
Resolution
Closing the Zetafax configuration program will allow the install to proceed correctly.
Status
This has been identified by Equisys as a problem with the software versions given above.
Last updated: 3 October 2001 (GC/DH)