How to set up Direct Dial Inward routing

 

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Companies with a PBX phone system where extensions can be dialed directly from outside, rather than via the switchboard, use technology called Direct Dial Inward (DDI) - sometimes called Direct Inward Dial (DID).

Zetafax supports DDI routing as standard.

 

To set up Direct Dial Inward Routing

 

1.Open the Zetafax Configuration Program.

2.Select the Automatic Inward Routing option.

3.Select the Sub-addresses option.

 

This will display any Direct Dial accounts that have already been set up.

 

4.Right click your mouse button and select the Add option.

5.The sub-address routing rule dialog will be displayed.

6.Type in the extension number you wish a particular user or group to use in the Sub-address text box.

7.Select the user and group this number will be linked to from the Route to drop down list.

8.Click on OK to save this routing rule.

 

 

You can add as many different numbers as you require.