Automatic routing options
Routing types
When you add a new fax line to a Zetafax Server you specify the user to receive incoming faxes. This is the person who is notified when faxes are received without any specific information about for whom they are intended. The person who is notified can view the new faxes then either print them or forward them to the correct user, using the Zetafax Client menu commands Forward (File menu) or Forward to mail (File menu). This is called manual routing.
There are three types of automatic inward routing which are configured and used independently:
Sub-address routing
This is the most direct type, in which the sender identifies the recipient directly, for example by dialing a specific fax number. Zetafax supports four different methods of sub-address routing, as described in the Sub-address routing topic.
Sender ID routing
This looks at who sent the fax to determine the intended recipient.
Automatic forwarding
In this type of routing all faxes for a specific user will be forwarded to another user. This might be used when someone is sick or away on vacation.
Each of these types are explained in greater detail in the following sections.
Note: Some of the routing types require additional hardware and software options to be purchased.
Related topics