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Zetafax Email Gateway for Microsoft Exchange


This section gives an overview of using the Zetafax Email Gateway with Microsoft Exchange, and step-by-step instructions for configuring the Zetafax Email Gateway for Microsoft Exchange 2003, 2007, 2010 and 2013. It assumes that a Zetafax Server has been installed and is running on your network.

 

For Exchange 2007, 2010 and 2013, the installation process requires configuration of both the Zetafax Server using Zetafax Configuration and setup of the Microsoft Exchange Hub Transport server.

Exchange 2003 installation requires configuration of both the Zetafax Server using Zetafax Configuration and the Microsoft Exchange 2003 server using the Exchange System manager. We recommend that the person who installs the gateway for Microsoft Exchange is familiar with these programs.

Introduction

Under Microsoft Exchange, gateways to external email systems are called connectors. There are two major components to the Zetafax Email Gateway when using it with a Microsoft Exchange server: the Zetafax Connector and the email submitter.

 

Zetafax Connector

A connector is installed on the Microsoft Exchange server PC, and is used to route messages between Microsoft Exchange Server routing groups/sites and other messaging systems. For example, the Internet Mail Connector enables Microsoft Exchange users to exchange messages with other users on the Internet. Similarly, the Zetafax Connector routes email messages addressed to a fax recipient to the Zetafax Server. When you install the Zetafax Connector it runs as a service like other Microsoft Exchange connectors.

 

For Exchange 2007, 2010 and 2013, the connector exists as an Active Directory object. For example, the Exchange SMTP Send Connector is used to route messages between Exchange Hub Transport servers or external systems. The Zetafax Connector routes fax messages to a designated Exchange Hub Transport server, which is then redirected to a drop directory within that server. There is no physical Connector process associated with Exchange Connectors, the Zetafax Connector object can be seen from ADSI Edit and configured via Powershell commandlets.

 

Email submitter

The submitter program STM32.EXE is an additional Zetafax Server module that runs on the Zetafax Server machine alongside the other Zetafax Server modules such as the Queue Manager, QM.EXE, and the Address Book Manager, ADB.EXE. Its function is to monitor both outgoing messages from the Connector, which it submits to the Zetafax Server's queue, and incoming fax messages which are passed to the Zetafax Connector on the Microsoft Exchange server.

 

In Exchange 2007, 2010 and 2013, the submitter program takes responsibility for monitoring and processing faxes and communicates with the Exchange server by sending/retrieving files via the drop and pickup directories situated on the Exchange server.

 

Separate Zetafax Server

The Zetafax Server can either be run on the same computer as the Microsoft Exchange server or on a separate PC elsewhere on the network.

 

The Zetafax Connector for Exchange 2003 must be installed on a Microsoft Exchange Server computer. Additionally, the Zetafax Connector for Exchange 2007, 2010 and 2013 can be configured manually on any machine in the domain with a user account that has the appropriate Active Directory permissions enabled. However, it is recommended that the Zetafax Connector for Exchange 2007, 2010 and 2013 be setup on the Hub Transport server to be used.

 

Overview

To install the Zetafax Connector for Microsoft Exchange, you will need to follow the steps below, which are described in further detail in Installing the Zetafax Connector for Microsoft Exchange 2003, Installing the Zetafax Connector for Microsoft Exchange 2007, Installing the Zetafax Connector for Microsoft Exchange 2010 and Installing the Zetafax Connector for Microsoft Exchange 2013:

Install a Zetafax Server and a Microsoft Exchange server on your network if you have not already done so.

Run the Setup program to install the Zetafax Connector on your selected Microsoft Exchange server computer.
Using the Services control panel, check that the installation program has started the Zetafax Connector service  (Exchange 2003 only).
Set up the Email Gateway using Zetafax Configuration , register the email system, and test the connection to the Microsoft Exchange server.
Install the Email Gateway's printer driver and any rendering applications.
Configure Zetafax users to use the Email Gateway.
Install the Zetafax forms to the Microsoft Exchange server's Organizational forms library (Exchange 2003 only).
Install the Zetafax Outlook Extensions on each client machine that will be using the Email Gateway.

 

Related topics

Installing the Zetafax Connector for Microsoft Exchange 2013

Installing the Zetafax Connector for Microsoft Exchange 2010

Installing the Zetafax Connector for Microsoft Exchange 2007

Installing the Zetafax Connector for Microsoft Exchange 2003

Microsoft Exchange Online

Microsoft Exchange Setup Service

Email Gateway settings