Providing information about fax destinations
Before moving onto the final stage of LCR setup and configuring routing rules, you must first tell Zetafax about possible destinations for any faxes which Zetafax users might submit to their fax server.
•Click Destinations from the LCR panel.
The Edit destinations dialog will be displayed. There are three levels of destinations: Countries, Areas, and Regions.
The Edit destinations dialog has two tabs. The first allows you to configure Countries and Areas, and the second tab allows you to configure Regions.
All country, area, and region definitions require a description, which will be used to refer to the destination when setting up routing rules. This may consist of any text, and may be changed at any time which is useful, if the destination definitions are exported to a server in another country. A unique ID is also required for use by the Zetafax Server only. This may contain letters and numbers only, and a suggestion will automatically be produced when you type in your description. This ID may not be changed later.
Countries
A list of countries and their dialing codes is supplied with Zetafax. These countries will be displayed in the Countries list at the top of the Countries and Areas tab. The list is compiled from the International Telecommunications Union (ITU) list, and should not require frequent modification.
If you do need to change the list you can edit an existing country by selecting the country in the list and clicking the Edit button, or by double clicking the country.
This will display the Edit country dialog, with fields that allow you to edit the Description and Dialing code of the country. The dialing code must be unique for each country definition. Countries sharing the same dialing code must also share an entry in the country list (e.g. USA and Canada ).
To add a new country, click the New Country button from the Countries and Areas tab, and the Edit country dialog will appear as before. This time you must also type a unique ID for the new country.
Areas
LCR rules can be designed so that faxes destined for different areas within the same country can be routed to different servers for sending. For example, a company with offices in New York and Atlanta may want all of its faxes from the New York office destined for the Atlanta area, to be submitted to the Atlanta server for sending. This allows the company to take advantage of the reduced local call rates the Atlanta server enjoys when sending to local numbers.
To define an Area within a country, select the relevant country from the Country list. Any previously defined areas within that country will be displayed in the Area list. Now you can add a new area by clicking the New area button, or edit an existing area by selecting the area and clicking the Edit button. In either case the Edit Area dialog will be displayed.
You can type a convenient Area Description , and for new areas you must also specify a unique identifier in the Area ID box.
Type a number that is to be considered part of the area in the Match numbers starting box. By default Zetafax will match all numbers starting with the digits you type, so the area New York, matching all United States numbers starting 212, may be defined by typing 212 in the Match numbers starting box. Now click the Add button to add the number to the list below.
Area definitions will often be similar to the country's standard area dialing codes, but this need not always be the case. An area definition may be as precise as to match a single number only. To define an exact match, type the number to match, then check the Match whole number box before clicking the Add button to add it to the list.
To remove a number from the list, select it, then click the Remove button.
To change a number, first select it in the list. This will copy the number to the Match number box, where you can make the necessary changes. Now click the Modify button to replace the number with your modified version.
You can add as many numbers as necessary in this way, so for example you may create an area as diverse as 'All mobile phone numbers' by adding all of the dialing codes for mobile phones to the list. When you are happy with the list of numbers to match for your area, click OK to exit from the dialog.
Regions
Regions provide a mechanism for increasing the flexibility of country and area definitions, and simplifying rule definitions. A region may comprise any combination of countries and areas. A region Europe may be defined to include all European countries, and used in a rule to route all faxes originating at a server in the USA, but destined for European countries, via the London fax server for example.
In a similar manner, a region East Coast USA may be defined to include a number of areas within country dialing code USA and Canada which lie on the East coast of the USA. This type of region may be used in a rule to route faxes within a country where more than one fax server exists. For example, a company with Zetafax Servers in Los Angeles and New York may want all faxes destined for the West Coast USA to be routed via the Zetafax Server in LA, and those bound for the East Coast to be handled by the Zetafax Server in New York. Defining regions makes it simpler to handle larger groups of areas and countries by treating them as a single unit.
Since regions consist of a combination of countries and areas, its important that you have made all the necessary changes to the countries and areas before attempting to create regions.
To define a region:
•Click the Regions tab in the Edit destinations dialog.
A list of the previously defined regions will be displayed.
To create a new region:
•Click New Region.
This will display the Edit Region dialog, which allows you to enter a description of the region, and a unique identifier. A list of the countries that have been defined will be displayed, and selecting a country from the list will also bring up a list of all the areas within that country in the Area window.
You can add a country or an area to the list by selecting the item, and clicking the Add button, or by double-clicking the item. Added items will appear in the Destinations window, and can be removed again by selecting the item, and clicking the Remove button, or by double-clicking the item. Any combination of countries and areas may be added to your region definition.
When you are happy with your selection, click OK to return to the Regions tab. Your new region will now have been added to the list of regions. You can now Edit or Delete the region, and add more New regions.