FIX: Zetafax SMTP Service crashes if sending messages with embedded images Print ZTN1984 ID: ZTN1984 This Zetafax technical note applies to: Zetafax 2012 with SMTP Server Symptom When sending a fax that contains embedded images using the Zetafax SMTP Server the Zetafax SMTP Server will crash quietly. Users will stop receiving faxes and faxes sent from the client will not get processed by the server. In the “Services (Local)” window (Run Services.msc) the “Zetafax SMTP Server” will have “Stopped” in the “Status” column. Cause This was caused by an issue with the Zetafax SMTP Server when sending faxes. Resolution A hotfix is available from Equisys Technical Support. Status This fault is corrected in latest release of Zetafax and the above mentioned hotfix. Last updated: 4th December 2013 (SB/MW) Keywords: SMTP Server, crash, embedded images, stopped