PRB: ABBYY Licence update issues Print ZTN4304 ID: ZTN4304 This Zetadocs technical note applies to: Version 4.0 and above of Zetadocs for Microsoft Dynamics NAV Symptom When updating an ABBYY licence which includes a page count problems can occur. Resolution Stop the Zetadocs document converter service. Make a note of the ABBYY licence serial key & then close the ABBYY licence manager. Delete the existing ABBYY licence file (< license number> .frelf) which should be located on the Zetadocs server machine: C:\Program Files (x86)\Zetadocs Server\Document Converter\OCR\ Or on a 32bit machine C:\Program Files \Zetadocs Server\Document Converter\OCR\ Open the ABBYY licence manager and re-enter licence details again. Status This has been identified by Equisys as a problem with the ABBYY Licence software. Last updated: 5th December 2013 (AA/MW)