PRB: Embedded commands are not recognised when printing from non office applications Print ZTN3560 ID: ZTN3560 This Zetadocs technical note applies to: Zetadocs v3 and above Symptom When printing a document from a non office application (such as Great Plains) embedded commands are not populating the addressing information in the Zetadocs client. Cause Some applications require the Zetadocs Printer to process the document differently to recognise the embedded commands. Resolution Go to Start --> printers --> Zetadocs printer Right click and select Printing preferences Select the File formats tab Ensure Write to text file is checked: You will also need to ensure settings are applied in the application too. Status This has been identified by Equisys as a problem with the software versions given above. Last updated: 21 November 08 (TA/MW)