PRB: Scanned attachment is missing when sent from eCopy ShareScan OP Client Print ZTN1621 ID: ZTN1621 This Zetafax technical note applies to: Zetafax 2007 Exchange 2000/3 Connector Symptom The fax is received without the attachment after scanning a document to Zetafax from the eCopy console. Cause The Zetafax 2007 Exchange 2000/3 Connector strips out the attachment after processing from Exchange. Resolution Follow the instructions in the following hotfix to resolve the issue: ftp://ftp.equisys.com/pub/hotfix/ZTN1621 Zetafax 2007 Exchange 2003 connector for eCopy hotfix.zip Status This fault was corrected in the hotfix above. Last updated: 2 August 2007 (GC/GR) Keywords: Email Gateway PDF TIFF TIF Exchange connector