PRB: The subject of a fax sent for preview through the email gateway shows as rejected instead of preview Print ZTN1880 ID: ZTN1880 This Zetafax technical note applies to: Zetafax Server version 2010 and 2011 Symptom If a user enables the option to preview faxes before sending, and a fax is sent through the email gateway, the returned preview comes to the email client with a subject showing ‘rejected’ instead of ‘preview’. Cause All the messages shown from the Zetafax Server are wrapped in a MSG file. This problem is due to the preview message code being missing from this file. Resolution A hotfix is available to address this error. Status Please contact your local support office or reseller to request this hotfix. Last updated: 19th March 2012 (AT/MW) Keywords: email preview subject rejected