PRB: Unable to re-send faxes submitted via ZSUBMIT Print ZTN1675 ID: ZTN1675 This Zetafax technical note applies to: Zetafax 9.1 and above Symptom Trying to resend a fax submitted via ZSUBMIT from the Zetafax Client fails. The Zetafax Server displays the following error message: QUEUEMAN - (E) - Unable to prepare message preview Cause There is a known issue with the process involved in preparing the fax for resubmission. If your submit file does not include the %%[text] command in the submit file the attached file referenced will not be rendered correctly causing the fax to fail. Resolution Add the %%[text] line to the submit file as below: %%[MESSAGE] User: ADMINISTFrom: ADMINISTSubject: < test> To: 123456Fax: 123456 %%[text] %%[FILE] test.pdf Status This has been identified by Equisys as a problem with the software versions given above. Last updated: 05/09/2012 (TA/MW)