Support | Technotes

Equisys technical notes

Technical guidance, explanations and fixes for our products

Technotes

PRB: Unable to scroll in Zetadocs Document Viewer after clicking Archive

ZTN4438

ID: ZTN4438

This Zetadocs technical note applies to:

Zetadocs for NAV version 6.0 and later

Symptom

When viewing a document in the Zetadocs Document Viewer and clicking on “Archive”, the NAV window blocks the other windows and the document in the Zetadocs Document Viewer cannot be properly viewed.

Cause

When clicking on “Archive”, the new window blocks the other windows from taking focus so the user cannot archive documents.

Resolution

Users should use “View Original” option when they need to view the archived document for inputing the details in the NAV record.

Status

Equisys is aware of this issue and will update this technical note when a solution has been found.

Last updated: 2^nd November 2015 (JR/NT)

Keywords: document queue view lock

Replaced by script

What’s new in Zetadocs Delivery and Zetadocs Capture December 2024 update

This article describes the new features and other improvements in the December 2024 update of the Zetadocs Delivery and Zetadocs Capture Extension for Business Central.

Unlocking efficiency: how next-generation AI is transforming AP automation

Companies that introduce AP automation will see several benefits in relation to time and cost savings, efficiency gains and employee morale. However, to really gain a competitive advantage, an AP automation solution that uses next-generation AI is required.

About us