PRB: Zetadocs Approvals Connector fails to start Print ZTN4237 ID: ZTN4237 This Zetadocs technical note applies to: Zetadocs Approvals Connector 1.0.1.13 Symptom Zetadocs Approvals Connector service fails to start and the following error can be seen in the Zetadocs Approvals Log file. “An error occurred creating the configuration section handler for NavConfiguration: Request Failed.” Cause The issue occurs because the method fails to access the configuration section of the application on network share. Resolution This issue can be resolved by applying the .Net Framework Hotfix below: http://support.microsoft.com/kb/2580188 Status This has been identified by Equisys as a problem with the software versions given above. Last updated: 4th April 2013 (BM/MW)